“COMING SOON: BrainBranding, The Manual. Read the book, then use this workbook to develop a brand strategy that works for all four buying styles.
Ken Banks and Robyn Winters (co-authors of BrainBranding-Activate the Brain, Stimulate the Brand) are contributing authors to the new professional speakers reference book, Speak More, recently published by the National Speakers Association. It’s available on Amazon/Kindle and features marketing tips from 33 of NSA best speaker marketers. Here’s the description from Amazon. BrainBranding reaches out!
SPEAK MORE! PROVIDES CUTTING-EDGE, ROAD-TESTED, AND COMMONSENSE MARKETING STRATEGIES TO HELP PROFESSIONAL SPEAKERS ACHIEVE THEIR BUSINESS OBJECTIVES. Thirty-three members of the National Speakers Association (NSA), including renowned business experts, authors, and marketing gurus, share their sage advice for setting yourself apart from the competition. Whether you peruse the table of contents to find topics that pique your interest or read the book from cover to cover, you’ll discover real-life experiences describing what works and what doesn’t to effectively promote your business, brand, products, and services, and to grow your bottom line. LEARN FROM THE BEST AS YOU READ HOW TO: • Develop a strong personal brand • Get the most out of networking and public relations e orts • Publish a book to propel you from a speaker to an expert • Achieve a professional appearance to enhance your brand • Harness the power of social media • Create a do-it-yourself video • Launch your own radio show • Turn cold calls into hot new prospects • Snag and prepare for media interviews in your field • Optimize mobile marketing with QR codes • Go global with your message • And much more! Speak More! is tailored for keynote speakers, consultants, coaches, trainers, authors, and anyone seeking to expand the reach of their message. Many of the proven methods require little or no monetary investment, yet they provide big payoffs, including increased revenues and opportunities to speak more!
To order on Amazon, just Click HERE
I’m writing this month’s article from Prague, Czech Republic, shortly after returning from a walking tour of this vibrant city on a beautiful Sunday afternoon. It’s a wonderful day and the citizens (and tourists like us) enjoyed all that the city has to offer. With so much history and beauty, it’s hard to believe the Czech Republic is less than 20 years old as a country. After all the years of Communist oppression and turmoil, the country has emerged with it’s own personality and attitude that is not unlike many of the new brands that have established themselves in the marketplace in the past few years.
We tend to think that building a brand relationship is a long-term process that takes years of marketing and research to reach the top of the consumers’ preferences. Yet, it really is simply a matter of doing the right things first to determine where your brand’s niche is and how you can differentiate yourself from the competition in order to generate sales. Granted there are those “Hall of Fame” brands like Coca Cola, McDonalds, IBM, etc. that continually renew themselves and maintain their preference with the customer. However, there are plenty of new brands on the block like Zappos, Android, Whole Foods, Smart Car, LG, and Under Armor that have created powerful brands by following the steps necessary to define their brands before they ever started marketing them.
It all starts with having a Vision for your brand and determining what is going to differentiate you from the others in the same market. Not simply providing a new name or a new version of an existing brand, but creating one that meets a customer need and providing the value that will warrant their trial—quickly.
Next, you have to do the research necessary to quantify where your potential will be and who the competition is. A SWOT analysis is helpful, but it’s important to evaluate the market potential, the customer attitudes and perceptions, and the competitive perceptions before you move forward.
Taking these first couple steps with a sense of urgency can establish a brand quickly or (as in the case of Prague and it’s homeland) re-inventing a brand by building on its strengths and addressing its weakness before moving forward. An effective marketing and communications plan is a lot easier to develop once you take the time to make sure your brand is relevant and interesting.
COMING SOON: BRAIN BRANDING. THE MANUAL.
An easy to follow guide to building a brand that resonates with your customers.
Whenever I talk with marketers and ad agencies, the conversation inevitably gets to whether breakthrough creative or a sound brand strategy is more important to the success of a product or service. Of course, I always answer “Both!”. What’s really important is the order in which these two challenges are addressed. So often, marketers (especially retailers) are so pressured to produce some immediate results that they rush to get out a new campaign or spot and make some noise that will result in more sales. Now, if the brand strategy that’s in place is already working and well developed, getting new creative may just be the answer. However, usually the fact that what’s currently reaching your customers isn’t working well is the result of poor branding in the first place.
This seems obvious to me and I believe that the really creative advertising gurus also agree that the brand comes first and then the creative. I recently received a DVD in the mail from a good friend, Cedar Hames, who is CEO and founder of a local agency here in St. Petersburg. To celebrate the 10th anniversary of Paradise Advertising, Cedar sent a complimentary copy of a PBS documentary from a couple years ago, title “Art & Copy”. The show featured interviews with some of the true great creative minds in the advertising business talking about their craft and some of the outstanding work that is legend in our business. The group included Mary Wells, the late Hal Riney, George Lois, Dan Wieden, Lee Clow, and others. To learn more about the program, go to http://www.pbs.org/independentlens/art-and-copy/film.html and I’m sure you can download or get a copy of the 90 minute program.
I won’t go into the details of each person’s comments on the program here, but it became obvious to me that they are/were all risk takers who dared to breakthrough with great spots like VW’s Think Small, Apple’s 1984, or Braniff Airlines’ Flying Colors. However, to the person they spoke highly of their clients and the direction they received from them. This was manifested in a brand strategy that reflected a thorough understanding of the market, the customer, and the competition. Developing a successful brand strategy is part of the process and opens the door for art and copy that truly breaks through and resonates with the four buying styles we talk about in our book (co-authored with Robyn Winters): BrainBranding—Activate the Brain, Stimulate Your Brand.
With so much mediocre advertising out there today (a great deal of which is from top companies and major brands), it would be beneficial for many of the marketers responsible to sit down and listen to what these “icons of creativity” had to say. It will make for great advertising and, more importantly, for successful brands.
“COMING SOON: BrainBranding, The Manual. Read the book, then use this workbook to develop a brand strategy that works for all four buying styles.
If you have been reading these articles over the past couple years, you know that I have often questioned the strategies of stores like JCPenney and Kohl’s since it seemed that they must have had investments in a printing company or paper mills with the amount of print advertising that they have been pouring out. Moreover, it was hard to tell one sale ad from another and to understand if these sales circulars and the strategy behind them really broke through to the customers and motivated them into the stores. Differentiation certainly was not one of the objectives in my opinion.
That’s why I was really interested when JCPenney made some significant moves in marketing in 2011. In addition to Ron Johnson taking over at CEO and bringing his Target and Apple heritage with him, Michael Francis also made the move from Minneapolis to Plano as President. The results, I think have been noteworthy. I’ve always felt that Penney’s did a great job with running stores with exceptional displays and merchandising and their aggressive broadcast advertising under Mike Boylston was some of the best in the industry. However, they seemed to be obsessed with trying to out-promote their similar competition. How often can you have “lowest prices of the season” or a “one-two-three day sale” before the customer gets bored and ignores you. Certainly, Kohl’s continues to follow this promotional format, but their brand has been carefully developed with a new and younger shopper who has rejected JCPenney as “their mother’s store.” It was time to break that mold, and I think they are shaking it up with a good, sound creative strategy. The Ellen DeGeneres campaign not only broke through with humor and universally liked spokesperson but it also made a logical and sensible argument that has made WalMart the largest retailer in the world—no nonsense, every day low prices. The other broadcast spots have complemented Ellen’s message and have added some real creativity to what has been a retail wasteland in broadcast. The stores have been upgraded and the merchandise is better than ever.
However, I think it’s the print advertising that stands out more than anything else for the jcp brand. It’s not simply Target advertising with a new logo. There are strong messages to go along with outstanding layout and photography. Simple yet striking. The ads make you want to read on and moreover, take a trip to see the stuff in the store. Yes, they still promote special prices on the first and third Friday (who’s going to remember that?) but in the atmosphere of these striking ad messages, even that seems to make sense. A recent article in the New York Times discussed the fact that most customers really liked and used coupons. Yes, we do (especially for pizza!). But the success of the largest retailer shows that a believable low price strategy can trump the one week specials over and over again.
Finally, what about the name change? They had to communicate that things have changed and while the jcp logo is simple and contemporary, I think it sends a message of new and young, while maintaining the identity of the parent that has a long heritage in fashion and home. It will be interesting to watch what happens now since it will likely take the customers a while to come back and give jcp a try, but with the sound brand strategy in place and the creativity that’s already been shown, there’s a great chance for success.
Once again I watched a Hallmark Hall of Fame original movie the other night and was impressed as always by the quality of the commercials that ran throughout the show. Some of these have been running for a few years (at least) and yet they still make the point and re-emphasize Hallmark’s position as the best brand in greeting cards and gifts year after year. The company understands its customers and understands the motivation behind sending a greeting for a special occasion.
However, what is impressive is the way Hallmark has aggressively solidified its position by changing with the times with creative use of the media. The Hallmark channel is one of the best vehicles for getting out the Hallmark message without seeming like your simply watching another commercial. The programming over the holiday’s is sheer genius as the non-stop holiday movies (some new, some repeats) that all seem to have the same message, but somehow manage to get you in the spirit of the season and provide an alternative to the reality shows and pre-event music awards concerts that fill the airwaves in between college and pro football games. The Hall of Fame specials continue to provide the best quality programs year after year without overdoing it and provide an excellent environment for the branding message that Hallmark consistently maintains every year. Add to this, Hallmark’s online subscriptions for e-cards which gives us the opportunity to send “the very best” online easily and economically. No doubt the internet and social networking has made a huge dent in the conventional greeting card business, but Hallmark has filled the void and gives you the opportunity to personalize while maintaining the Hallmark brand assurance.
This brings me to another brand message at this time of year. This month’s Hall of Fame movie was “Have a Little Faith” based on Mitch Albom’s latest book of the same name. I’m a big fan of Albom’s books and this one was particularly poignant.
It’s the story of his encounter with two clergymen—his rabbi from his youth and an African-American minister in a broken-down Detroit slum church. I was particularly moved by the wisdom shared by Albert Lewis, Albom’s New Jersey rabbi, who asked him to write his eulogy and then spent 8 years sharing that wisdom with Mitch. In one conversation, Rabbi Lewis tells Mitch that one of life’s great challenges is to answer the question: “What is your glory?” In other words, what have you done to make the world a better place. It’s from this question, that Albom’s faith and commitment is awakened and drives him to help the Detroit church as well as his family and community. I’ve often asked my branding audiences and college classes to think about “What their brand’s are famous for?” in their quest to make their brand’s (product or personal) more successful. However, it struck me as I watched the movie that it’s the “glory” of our brand that makes it successful and enables it to stand out from the competition while building a relationship with your customers.
At this time of year, when we hear the word “glory” in many of the carols of the season. I hope that you consider what you can do to make a difference in the world as well through your personal and corporate brands. Like the companies (i.e. Hallmark) that stand out year after year during the holidays without relying on just another sale, you, too, can find the glory of the real meaning of this season.
Merry Christmas.
Ken
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